Where we are offering or providing services to you and you are resident in a member state of the European Union ("EU") or European Economic Area ("EEA"), we will observe the EU General Data Protection Regulation ("GDPR") and other applicable data protection laws when we collect and handle your personal information. Please see 'EU/EEA Residents' below.
Our Website is not intended for minors under 18 years of age. No one under age 18 may provide any personal information to or on our Website. We do not knowingly collect personal information from minors. If we learn that we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 18 that has provided personal information to or on our Website, please write to us at email@example.com.
The Information We Collect and How We Collect It
The information we collect from customers helps us continually improve our Website and our service to you. The information we collect falls into two broad categories:
Information you provide to us and information automatically collected when you visit our Website, including usage details, IP addresses, and cookies and web beacons.
Information we receive from third parties, for example, our affiliates.
Information You Provide to Us. We may collect and store any information you voluntarily provide to us while navigating our Website. While navigating our Website you may be asked to provide your name, e-mail address, mailing address, phone number, and other personal and business information. We may also collect and maintain records and copies of your correspondence (including e-mail addresses), if you contact us.
Information Collected Automatically. To generally improve administration of our system and to identify needed improvements to our Website, we also may collect and store information, in conformity with applicable federal and state laws and regulations that is generated automatically as you navigate through our Website. We may use automatic data collection technologies to collect certain information about your equipment, browsing actions, usage details, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our Website or HTML-formatted e-mail messages we send may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Use of a web beacon also allows us to collect information about your computer’s connection to the Internet to, among other things, and improve the delivery of our web pages to you. Information collected automatically may be shared with our affiliates, and agents to achieve the purposes stated.
If you enter our Website through another company’s website, your information may be subject to additional third party privacy policies.
How We Use Information
We use the information we collect about you or that you provide to us, including personal information:
To present our Website to you.
To provide you with services that you request from us.
To respond to requests for information.
To send marketing communications.
To personalize the information and content we display to you.
To research and analyze how you interact with our services.
To notify you about changes to our Website.
To fulfill any other purpose for which you provide it.
To enforce or apply our Terms and Conditions and other agreements.
For other business purposes of the Company.
To protect the personal safety of the Company’s employees, users of our Website, or the public.
If we believe disclosure is necessary or appropriate, to protect the rights, property, or safety of the Company, users of our Website, our employees, or others.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
For any other purpose with your consent.
By submitting or otherwise providing information on our Website, you are authorizing Acquavella and its affiliates to collect, transmit, transfer, use, deliver and otherwise process such information for marketing, administration, statistical analysis, research, promotions and other purposes deemed necessary or appropriate by Acquavella. By submitting or otherwise providing information on our Website, you are authorizing Acquavella to send you news, announcements and other promotional communications via facsimile, email and telephone. Please note, that if you are an EU/EEA Resident, if required under applicable law, where we contact you by facsimile, email, social media and/or any other electronic communication channels for direct marketing purposes, your authorization will be given by express consent.
When you submit a question or request information through our Website, we may ask for your name, e-mail address, phone number and a limited amount of information about your computer (i.e., your computer operating system). We collect this information so that we may quickly and efficiently route your message to the appropriate support staff member in order to provide you with a response or send you the information you request. This information is not used for any other purpose and is not shared with outside parties.
You may choose to provide us with information beyond that requested on our Website. This might involve using a "Contact Us" button or similar mechanisms to provide feedback, data, questions, comments, suggestions, plans, information, ideas or the like. Please be aware that Acquavella will consider such information to be unsolicited, non-confidential and non-proprietary. Receipt of such information shall not in any way prevent or restrict the use, manufacture, development or sale by Acquavella of products or services based upon or similar to the information provided.
Our Commitment to Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We never use the personally identifiable information you provide to us online in ways unrelated to the uses described above without also providing an opportunity for you to opt-out or otherwise prohibit such unrelated uses. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
If you would like to opt-out of the sharing of your personally identifiable information submitted on our Website with third parties, please send an email to firstname.lastname@example.org and indicate your unwillingness to share such information with third parties. If you would like to opt-out of receiving any direct marketing information from us, please send an email to email@example.com and indicate that you do not consent to the use by Acquavella of your personally identifiable information for marketing purposes.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org.
To access, review, rectify, or delete personal information collected about you via our Website, you may send us an email at email@example.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
This section shall apply where we are offering or providing services to you and you are resident in a member state of the EU or EEA. Personal information relating to you from which you can be identified (such as your name and contact details, as well as other information about you personally or your interests) is called 'personal data' under the GDPR. If you are an EU/EEA resident and we offer or provide services to you, the additional provisions set out in this section apply in relation to how we handle your personal data.
The lawful grounds under which we collect and use this personal data are where:
You have freely provided your specific, informed and unambiguous consent.
We have agreed to provide services to you, to set up and perform our contractual obligations and/or enforce our contractual rights.
Where we need to use your personal data for our legitimate interests in being able to manage the Company's operations, sending you direct marketing information, respond to your requests and provide our website and services. We will always pursue these interests in a way that respects your legal rights or freedoms and, in particular, your privacy rights.
Where we need to use your personal data to comply with a legal obligation or for the purpose of us being able to establish, exercise or defend legal claims.
Where we need to use personal data to protect your vital interests or those of someone else.
Where your personal data is handled by third party suppliers (called 'processors') who process such data on the Company's behalf, this will be in accordance our instructions under contract. For example, this may be to provide business support such as IT infrastructure, data or website hosting, professional advice (e.g. legal advice) and/or to protect the Company from fraud or criminal behavior.
Other than as set out above, we will treat your personal data as private and will not disclose it to third parties without you knowing about it. The exceptions are in relation to legal proceedings or where we are legally required to provide your data to a court, regulator or someone else and cannot tell you.
In all cases we always aim to ensure that your personal data is only used by third parties for lawful purposes and in compliance applicable data protection law.
You acknowledge that your personal data may be transferred to the Company and stored on computers and in files in the United States. Please note US federal and state law is not at present considered to meet the same legal standards of protection for personal data as European Union law.
However, in order to safeguard your personal data, we only a transfer data from the EU/EEA to the US under a contract or another appropriate mechanism that is approved under applicable law and that protects that data to the same standards that you would expect in Europe.
The Company retains your personal data for as long as you have a relationship with us; as necessary to perform our obligations to you (or to enforce or defend legal claims); or, as is required by applicable law.